Tenant Portal
Everything you need, in one place.
Log repairs, track updates, view your tenancy documents, and message our team securely.
Emergency repairs
If theres immediate danger (gas smell, flooding, fire, total loss of power), call us straight away.
Quick links
Portal access is provided to tenants of managed properties. If youre a tenant and need access, contact us and well help.
Landlords
Want this portal experience for your tenants? We can set it up as part of full management.
Enquire about managementTenant login
Tenant Portal Access
Were setting this up as a secure tenant portal (account, repairs, documents, and messaging). For now, use the repair form on this page.
Next step (youll send me this)
Once you choose your portal provider, well add a Login button here that takes tenants straight into their account.
Repairs
Log a repair
Fill this in and well pick it up. Please include as much detail as possible.
Documents (coming into the portal)
Tenancy documents, property guides, and key information will live inside the tenant portal once its connected.
How it works
Simple, clear, and tracked.
This portal is designed to make repairs and communication easy. For now, the main feature is the repair form — and we’ll keep building from there.
Log a repair
Use the repair form to tell us what’s happening, how urgent it is, and when we can access the property.
We triage + assign
We’ll review your request and assign the right contractor or team member (emergency issues are prioritised).
Updates + resolution
We’ll keep you updated and close the loop once the repair is completed.
If it’s an emergency (gas smell, flooding, fire, total loss of power), please call us immediately.
FAQ
Tenant portal questions
What counts as an emergency repair?
Anything that presents immediate danger or serious damage risk (gas smell, flooding, fire, total loss of power). If in doubt, call us straight away.
How quickly will you respond?
We aim to acknowledge all repair requests quickly. Emergencies are prioritised first, then urgent issues, then routine repairs.
Can I attach photos?
Not yet via this form. If photos are important, please email them to [email protected] with your property address in the subject line.
Will I get updates?
Yes well keep you updated by email while we arrange attendance and complete the repair.